- This event has passed.
Working Effectively with Refugee and Immigrant Populations
October 12, 2017 @ 10:00 AM - 3:30 PM
NASW-NYS Continuing Education Presents:
Working Effectively with Refugee and Immigrant Populations
Thursday, October 12, 2017 | 10:00AM – 3:30PM
Location: Soule Branch Library
Soule Library Community Room
101 Springfield Rd.
Syracuse, NY13214
NYSED Approved for 5.0 CE Credit Hours*
NASW Member Fee: $55 | Non-Member Fee: $85
Presenter: May Shogan, Director of International Exchanges and Education Department, International Institute of Buffalo
*This workshop is approved for New York State Continuing Education for licensed social workers, licensed marriage and family therapists, and licensed mental health counselors
WORKSHOP DESCRIPTION
The workshop will give the participants a chance to discuss cultural and linguistic barriers challenges when working with the foreign born population, and explore strategies and processes for improving communication and services to clients, employees, and others who may not speak English proficiently or may not share their cultural understandings.
Note: There will be a 30 minute lunch break. Lunch is on your own.
Cultural Competency Training’s Agenda
- Defining culture
- Defining cultural competency and ethnocentrism
- Activities about perceptions
- Why is it important to be culturally competent?
- Steps to becoming culturally competent
- Characteristics of a culturally competent program
- Challenges to becoming culturally competent
- Diversity in Western NY (refugees, immigrants, who are they and where do they come from)
- Communication barriers Verbal communication Non-verbal communication
- Brief tips on how to work effectively with an interpreter
- Cultural barriers
- Strategies to overcoming cultural and linguistic barriers