Using Cultural Humility to Enhance Your Cross-Cultural Counseling Skills

Presenter: Kyaien O. Conner, PhD, LSW, MPH


NASW Other Chapter Member: $30

Non-Members: $40

This workshop is approved for 2.0 continuing education credit hour(s) for licensed social workers, licensed mental health counselors, and licensed marriage and family therapists.



Workshop Description

This training is focused on using cultural humility to enhance cross cultural counseling skills. In the current climate, issues regarding race, ethnicity and culture are creating opportunities for critical conversations about how these factors impact mental health and the mental health service delivery system. Developing skills for effective cross cultural counseling and communication is critical for developing rapport and reducing disparities in access and retention in mental health services for racial and ethnic minorities. In this training, we will discuss how race, ethnicity and culture impact the therapeutic relationship and offer strategies for enhancing cross cultural counseling skills through cultural humility.


Learning Objectives

After the completion of this webinar, participants will be able to:

  • Differentiate between cultural competence and cultural humility
  • Identify the three main forms of racism and how they impact mental health
  • Develop strategies for engaging clients in critical discussions about race
  • Take a cultural humility assessment to determine their level of humility and possible bias
  • Utilize identified strategies to build rapport with clients from diverse backgrounds


This workshop is approved for 2.0 continuing education credit hour(s).

NASW-NYS is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed social workers (Provider ID #0014), licensed mental health counselors (Provider ID #MHC-0053), and licensed marriage and family therapists. (Provider ID #MFT-0037).


Kyaien O. Conner, PhD, LSW, MPH, is an Associate Professor of Mental Health Law and Policy at the University of South Florida. She is a licensed social worker by profession and is currently the Vice President of the National Alliance on Mental Illness for the State of Florida. Dr. Conner’s research investigates the factors that influence disparities in health service utilization and treatment outcomes for racial and ethnic minorities and examines culturally meaningful approaches to improving behavioral health. Dr. Conner has received over 2 million dollars in funding for her research on behavioral health disparities. Dr. Conner has 40 publications that speak to the impact of her work, and she has presented at over 45 scientific conferences in the United States and Internationally. Dr. Conner is a certified trainer for Mental Health First Aid, and provides cultural competence, cultural humility and anti-racism trainings across the United States.




Apr 09 2021


9:00 AM - 11:00 AM


Online Live Webinar